Tool Team

1. Introduction

Welcome to Gasweld’s TOOL TEAM loyalty program. Effective date of the program is March 1st 2014.

The Terms and Conditions for the Gasweld TOOL TEAM loyalty program are contract between the TOOL TEAM MEMBER and Gasweld. The effective date of membership and the contact coming into force is based upon the notification of membership, and members are deemed to have accepted these Terms and Conditions upon notification from Gasweld.

Gasweld reserves the right to not accept or to reject an application for Membership at its absolute discretion.

2. Communication

Gasweld may change, modify or amend any part of the Terms and Conditions by giving 3 months’ notice to the TOOL TEAM member. The communication of program changes can be either electronic mail to the Member's Email Address or by post to the Members Nominated Postal Address. This right to change the terms & conditions but is not limited to changes in Gasweld TOOL TEAM Membership eligibility, rules for eligibility for Points, Exclusive Deals, Bonuses and specific features of promotional offers.

Membership enquires should be made in writing to TOOL TEAM membership services at PO BOX 1012 Hamilton, NSW, 2303.

Gasweld must be notified of any changes to a TOOL TEAM Member's details provided on Gasweld TOOL TEAM Application Form. Changes to a Member's details may be updated at Gasweld will not be responsible for undeliverable TOOL USER updates, due to change of personal contact details.

Members will be able to access their dollar redemption value anytime on line at or get a points and dollar redemption balance at any participating store. Members will be notified of their TOOL USER POINT’S accrual balance and value prior to the end of the period, and at the end of the period by email and/or sms at the end of each Period.

Members must regularly access their email account and check any notifications sent by Gasweld TOOL TEAM member services to the Member's Email Address;

These Terms and Conditions will form a contract between the TOOL TEAM MEMBER and Gasweld. The TOOL TEAM member is deemed to have accepted these Terms and Conditions upon Gasweld notifying the TOOL TEAM member that it has accepted the Member's application for Membership in accordance with these Terms and Conditions.

3. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires: TOOL TEAM and "Gasweld TOOL TEAM mean the loyalty and membership program to which these Terms and Conditions apply.
"TOOL USER points means the points-based system where members accrue TOOL USER POINTS based on their spend level at the applicable Gaswled’s store

"Member" means an individual who has applied for Membership in accordance with the Terms and Conditions, whose application for Membership has been accepted by Gasweld and who agrees to be bound by the Terms and Conditions.
"Period" means each 6 month period commencing on 1st January and 1st July each year.
"Privacy Act" means the Privacy Act 1988 (Cth).
“Gasweld” means Gasweld Pty Ltd, ABN: 41 001 262 200.
"Participating Gasweld store" means a Gasweld branded store where TOOL TEAM MEMBERS can receive TOOL USER POINTS and redeem TOOL USER POINTS

4. Gasweld TOOL TEAM membership

Australian residents over the age of 16 are eligible to apply for membership. No fees are charged for initial membership or ongoing membership.  Membership is not transferable

Products purchased to the value of $50 inc GST from any participating Gasweld store to allow an eligible person to apply for Membership.

A Gasweld staff member will scan the barcode on the reverse side of the membership card or key ring, then the applicants details will be entered against the card number. Once all relevant input fields are fully complete the membership cards will become active and the application process is complete.

An individual may not have more than one Membership at any one time. Registered corporations, partnerships, and Gasweld account holders are ineligible to become members.

Gasweld may cancel membership is a member breached these terms and conditions, or becomes deceased. A TOOL TEAM member may at any time cancel their Membership in writing or by email to Gasweld TOOL TEAM membership services.All TOOL USER POINTS accumulated at the time of a cancellation, suspension or termination of Membership are forfeited. Gasweld reserves the right to not accept a Member's card or key ring should they believe that the use is unauthorised, fraudulent or otherwise unlawful.


A TOOL TEAM member will automatically accrue 1 (one) TOOL USER Point for every full $1 (one) including GST spent by a TOOL TEAM member on purchases from participating Gasweld stores. Members must spend a minimum value of AUD $250 within a Period at participating stores in order to be eligible to redeem their TOOL USER POINTS.

50 (fifty)TOOL USER POINTS corresponds to a value of AUD $1.00 (one) that can be redeemed on purchases at participating Gasweld stores in accordance with these Terms and Conditions.

In order to accrue TOOL USER POINTS the TOOL TEAM member must produce their TOOL TEAM Membership card or key ring at time of purchase. Staff members have no other way of tracking membership numbers apart for the membership card and key rings. Gasweld staff will scan the barcode on the reverse side of the card or the key ring and TOOL USER POINTS will automatically be added to the Member's balance.

TOOL USER POINTS will be accrued over each Period on purchases over $5 inc GST, made by the TOOL TEAM member at participating Gasweld stores during the relevant Period.

TOOL USER POINTS accrued within a particular Period will expire 2 weeks after the end of that Period. TOOL USER POINTS are not transferable or redeemable for cash.


All redemptions for TOOL TEAM bonuses and rewards will be processed directly at participating Gasweld stores.

TOOL USER POINTS  will be valid for 2 weeks from the end of the relevant Period and can be redeemed against purchases of any full-priced products priced greater than the converted dollar value of the TOOL USER POINTS from the following ranges available at participating Gasweld stores – Toolex, Toolex Industrial, Pro Craft, and All pro.
Any TOOL USERS claims made against purchases that are valued below the applicable level of TOOL USER POINTS will expire with the claim.
Any TOOL USER POINTS claims for purchases made after the expiry date will be declined and the points value will be forfeited

7. Indemnity and Limitation of Liability

The TOOL TEAM member indemnifies Gasweld in relation to any claim against Gasweld and for any liability or loss suffered by Gasweld or arising from or in connection with these Terms and Conditions.

If any services provided to you by Gasweld under these Terms and Conditions are within the scope of the Australian Consumer Law set out in Schedule Two of the Competition and Consumer Act 2010 (Cth) ("ACL") then, subject to the provisions of the ACL, a number of guarantees will apply in respect of the services under the ACL including:

i.the services being rendered with due care and skill;

ii.the services being fit for the purpose for which the services are being acquired, any disclosed purpose or being capable of achieving any disclosed result; and

iii.the services being supplied within a reasonable time.

Gasweld do not offer any other guarantees other than those contained in the Consumer Guarantee provisions of the ACL. To the maximum extent permissible by law Gasweld will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence) in connection with Gasweld or Gaswled’s provision of services to you under these terms and conditions, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).

8. Privacy

Gasweld understand the importance of the privacy of an individual’s personal information. In handling personal information, Gasweld will comply with the Privacy Act and the ten National Privacy Principles in the Privacy Act.
Gasweld collect and use personal information for the purpose of providing members with access to our business activities, including our promotional activities and administering your Membership and involvement in Gasweld TOOL TEAM Program, or as required by law. Personal information will only be disclosed for the purposes for which it was collected. Therefore, in addition to personal information being disclosed to and accessed by Gasweld, personal information may also be disclosed to third party service provides who supply administrative, processing or other services in connection with our business and Gasweld TOOL TEAM Program. Acceptance of these Terms and Conditions demonstrates your consent to these disclosures.
For more information, a TOOL TEAM member can access Gasweld privacy policy available at or the privacy policy of Gasweld on request. Alternatively, please submit a written request to the Privacy Officer, at PO BOX 1012 Hamilton, NSW, 2303

9. Disputes and Complaints

If a TOOL TEAM member wishes to lodge a complaint they must notify Gasweld in writing. A TOOL TEAM member must be in possession of proof of purchase including a copy of the original receipt and a barcode cut from the product packaging of tools and supplies purchased at the participating Gasweld store in order to pursue a complaint relating to the provision of TOOL TEAM Exclusive Deals or TOOL TEAM Exclusive Bonuses. In the event of a dispute the decision of Gasweld is final